ABOUT US
Welcome to TheRadioService Customer Care
Your go-to place for music, sports, news, talk, comedy, and entertainment—anytime, anywhere.
Experience TheRadioService
At TheRadioService, it’s more than just listening—it’s about experiencing the soundtrack of your life.
Call Us:186 655 86771
Why Choose Us
At TheRadioService, we do more than common support—we concentrate on making your listening experience easy, enjoyable, and tailored to your needs.
FAQ's
Have A Any Questions?
Contact us!
You can activate your subscription on our website from your account dashboard or by reaching out to our support staff. Your app or radio will start streaming immediately once activated.
Most of the activations are done immediately, but in certain situations, it can take as much as 15 minutes. Ensure your radio is turned on during this period.
Simply click on the “Forgot Password” option on the login page, enter your registered email, and follow the instructions. If you don’t remember your username or email, our support team can
assist in recovering your account.
Yes, you can also reset your password or change your login credentials from within the TheRadioService app settings.
First, look to see if you are in a blocked area such as a tunnel, parking garage, or beneath dense tree cover. If not, attempt to refresh your radio signal via your account or app. Ongoing
issues might suggest an antenna alignment issue, and then reaching out for support is your best bet.
Signal loss can occur as a result of tall structures, tunnels, trees, or inclement weather. If the problem continues, resetting your radio signal usually fixes the issue.
Yes, you can modify your subscription anytime. Just log in to your account and choose the plan that best suits your needs.
Our Pricing Plans
All Access
$
2
3 Months
Then $24.98/mo. Offer Details below.
Then $24.98/mo. Offer Details below.
- The ultimate in entertainment. Expertly programmed ad-free music, artist stations, sports play-by-play, celeb-hosted talk, Howard Stern, and more.
- Ad-free expert-curated music and DJs in all genres and decades.
- Artist stations based on the singers and bands you enjoy.
- Celebrity-hosted talk programs and the best comics around.
- World and national news, along with expert advice.
- Live sports, including NFL, MLB®, NBA, NHL®, and college games, plus predictions and analysis.
- Exclusive video of in-studio shows and performances.
All Access (App Only)
$
2
3 Months
Then $9.99/mo. Plus tax. New subscribers only. Offer Details below.
Then $9.99/mo. Plus tax. New subscribers only. Offer Details below.
- Stream it all that the All Access package has to offer on the SeriusXM app—whether on a phone or your connected devices.
- Ad-free music by genre and era, and artist-inspiration channels.
- Live NFL, MLB®, NBA, and NHL® games, and NASCAR®, college athletics, and more—and sports talk and analysis.
- Coverage of news from all sides.
- Interviews, podcasts, exclusive comedy, and live in-studio moments with A-list stars and hosts.
- Original programming and insider moments.
- DJ, personality, and tastemaker-hosted channels to dish up what you love and introduce you to more.
- Seamless listening on your connected devices—take what you love with you.